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Airline Cargo Operations and CS Agent

Freightserve
Posted 9 hours ago, valid for a month
Location

Hounslow, Greater London TW6 2AB, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Freightserve is seeking a Cargo Operations / Reservations Agent for an airline based in the Heathrow area.
  • The role involves managing the end-to-end process, interfacing with UK freight forwarders, and overseeing pre bookings.
  • Candidates should have experience in cargo airline or GSSA, with strong customer service skills and a good understanding of the cargo market.
  • The position requires the ability to work in a fast-paced environment while handling multiple initiatives and prioritizing workload.
  • The salary for this position is competitive, and applicants should have relevant experience to be considered.

Freightserve are looking to recruit a Cargo Operations / Reservations Agent for a Heathrow based Airline. The Airline is based in the Heathrow area.

RESPONSIBILITIES

• Manage complete end-to-end process.

• Interface with UK freight forwarders.

• Keeping in-house system up to date.

• Oversee and manage Pre Bookings.

• Acting as main contact through both customer calls and emails.

• Responding to requests.

• Spot Rates

• Quotations

• Postflights

• Costings / Invoicing

SKILLS & EXPERIENCE

• Ideally candidate should have Cargo Airline or GSSA experience.

• Have outstanding customer service skills and good understanding of the cargo market.

• Ability to work in a fast paced environment handling multiple initiatives and prioritise own workload.

• Must be articulate and possess good interpersonal skills.

Please only apply if you have the necessary experience as only people with the correct experience will be contacted.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.