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Job Title: Telesales Representative
Location: Hounslow
About Us: We are are looking for Telesales Representatives. offering a wide range of high-quality products to our clients. We pride ourselves on exceptional customer service and providing our clients with competitive pricing, fast delivery, and top-tier product selection.
Job Overview: We are looking for a motivated and enthusiastic Telesales Representative to join our dynamic team. As a key member of our sales team, you will be responsible for generating new business, managing existing customer accounts, and driving sales through effective telesales techniques.
Key Responsibilities:
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Prospecting and Lead Generation: Identify and reach out to potential clients within your assigned territory or sector, including small and large businesses, offering our products and services.
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Sales and Upselling: Actively sell our wide range of products to existing customers, identify opportunities for upselling, and ensure customer satisfaction with every call.
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Customer Relationship Management: Build and maintain strong, long-lasting relationships with current and potential clients, addressing their needs and providing tailored product recommendations.
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Order Processing: Accurately process customer orders over the phone, providing quotations, processing payments, and following up on deliveries.
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Product Knowledge: Maintain in-depth knowledge of our product offerings, promotions, and pricing to effectively answer customer queries and provide solutions.
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Achieve Sales Targets: Meet and exceed monthly sales targets, contributing to the overall success and growth of the business.
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Reporting: Keep accurate records of customer interactions, sales, and follow-ups within our CRM system.
Skills & Qualifications:
- Previous telesales or customer service experience
- Strong communication and negotiation skills
- Self-motivated and target-driven with a proactive approach to sales
- Ability to build rapport quickly and professionally
- Familiarity with systems and sales tracking software
- Excellent organisational skills and attention to detail
- A positive attitude and the ability to work both independently and as part of a team
IMMEDIATE INTERVIEW
