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Responsibilities include:
- Prepare and process all necessary documentation for exporting goods via air, including customs clearance documents, export declarations, bills of lading and AWB's/HAWB's.
- Coordinate with airlines and other transportation providers to book cargo for space on flights, ensuring timely and cost-effective transportation of goods.
- Act as the main point of contact for customers, providing them with shipment status updates, addressing inquiries and concerns, and ensuring high levels of customer satisfaction throughout the export process.
- Work with other departments within the company, such as operations, warehousing and finance to ensure smooth coordination of export activities and timely processing of shipments.
- Negotiate freight rates with airlines and other service providers to secure competitive pricing for export shipments while ensuring profitability for the company.
Must have:
- Experience in air exports - 2 years plus
