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  4. FREIGHT CUSTOMER SERVICE CLERK

FREIGHT CUSTOMER SERVICE CLERK

Heathrow Personnel
Posted 7 hours ago, valid for 23 days
Location

Hounslow, Greater London TW6 2AB, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • My client is a large global freight forwarding company seeking a Customer Service Clerk to join their successful team.
  • The role involves handling large key accounts, taking bookings, and managing import/export documentation.
  • Candidates should have previous experience in a similar role within the freight industry and possess outstanding customer service skills.
  • The position offers a salary of £25,000 per year and requires at least 2 years of relevant experience.
  • Working hours are Monday to Friday from 09:00 to 17:30.

My clients a large global freight forwarding company looking for an Customer Service Clerk to join their successful team!

Duties would include:

  • Handling large key accounts
  • Taking bookings
  • Handling import/ export docs
  • Tracking shipments
  • To build and maintain a relationship with clients
  • Monitoring costs and negotiating rates with suppliers
  • Preparing monthly business activity report and revenue report
  • Handling any queries and resolving them in a timely manner
  • Monitoring KPI's
  • General admin/ customer service

Experience needed:

  • Previous experience within a similar
  • Experience within the freight industry
  • Outstanding customer service skills
  • PC literate
  • Excellent strategic, analytical skills

Working hours:

  • Monday - Friday 09:00 - 17:30

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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