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Night Shift Role 7pm - 7am 4 On / Off
AOG Operator
Primary Responsibilities:
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Urgent Shipment Handling:
- Managing Aircraft on Ground (AOG) and other time-sensitive consignments to ensure swift and efficient delivery, minimizing delays for clients.
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Export Operations:
- Coordinating export shipments via air or road based on customer requests received through phone or email communication.
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Documentation Management:
- Preparing and organizing export documents, including house air waybills (HAWBs), master air waybills (MAWBs), customs clearance documents, and post-flight reports.
- Ensuring compliance with security protocols, shipment routing, airline coordination, transport requests, and reporting.
- Handling cross-trade movements with precision.
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Compliance with Instructions and Regulations:
- Ensuring air waybills are prepared accurately, in line with customer requirements, and rated in accordance with IATA and airline regulations.
- Guaranteeing customs documentation aligns with supplier instructions, including IPR/OPR requirements and export license entries.
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Communication and Coordination:
- Managing pre-alerts and post-flight follow-ups to keep stakeholders informed.
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Quotations:
- Assisting with quotation preparation for export shipments as required.
Ideal Candidate Profile and Key Competencies:
- Previous experience working in an export department of a freight forwarding company, with a focus on AOG shipments or time-sensitive operations.
- Familiarity with aerospace logistics and shipping aircraft parts.
- Ability to thrive under pressure and meet tight deadlines.
- Self-motivated and capable of working independently.
- Excellent customer service and communication skills.
- Strong time management and reliable attendance.
- Proficiency with computers and logistics software.
- Flexibility to cover alternate shifts or holidays as needed.
- Must possess a valid driver’s license
Night Shift Role 7pm - 7am 4 On / Off
AOG Operator
