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(Assistant Sameday Coordinator) - Position Overview
Assistant Sameday Coordinator required!
My client is a leading UK logistics company based in West Drayton, specialising in next-day and same-day delivery of air and sea freight. They are now looking for an Assistant Sameday Controller to help Develop and build a new same day service utilising Third Party and Circle Express resources.
- You will be tasked with managing and controlling our Clients Sameday and AOG requirements via the comany's network and various sub-contractors.
- Ensure service meets clients' expectations and agreed KPIs.
- Plan and develop systems and procedures to improve operating quality and efficiency of the depot. Supervise other members of staff in accordance with company policies and procedures.
(Assistant Sameday Coordinator) - Position Requirements
- Being a point of contact for Sameday / AOG for clients of the company Headquarters in West Drayton.
- Efficiently utilising the available resources to deliver excellent service to customers.
- Work in closely with the Operations Manager to ensure the company runs as efficiently as possible.
- Ensuring accurate storage and prompt retrieval of information.
- Ensuring both colleagues, teams, and clients are advised of appropriate information.
- Maintain close relationships with Sameday / AOG clients.
- Obtaining and processing information to enable appropriate decisions to be made.
- Assisting when required in the induction and appropriate training of individuals
Experience & Qualifications
- Experience in Sameday or On-Demand courier.
- Experience with client and Driver support.
- In depth knowledge of courier requirements.
- Knowledge of Aviation Security.
- Ability to work under pressure in busy fast-paced environment.
- Excellent communication skills at all levels.
- Strong decision-making skills.
- Highly organised and excellent time management skills.
- Ability to proactively develop clients through dynamic pricing as required.
- Can work as a part of a team and on their independently.
(Assistant Sameday Coordinator) - Position Remuneration
- 25,000 - 27,000
- Monday to Friday
- 14:00pm - 23:00pm
- Contractual 40 hours per week with a 1-hour unpaid break per day.
- Holiday: 25 days plus bank holidays
- Notice: 1 month (after probation)
- Auto enrolment Pension
- Paid on call for Out of Hours cover will be a key part of this role.
- Flexibility to the set shift hours will be required on occasion.
Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
