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Experienced Receptionist / Cashier
Hours: 06.00 - 5pm
Days to be verified (FULL TIME WORK)
We are seeking a friendly, efficient, and detail-oriented Cashier/Receptionist to join our team. In this combined role, you will be responsible for assisting customers, handling cash transactions, and providing excellent customer service. You will also perform receptionist duties, ensuring smooth operations at the front desk by greeting visitors, answering phone calls, and addressing general inquiries.
Key Responsibilities:Cashier Responsibilities:
- Accurately process customer transactions at the cash register, including cash, credit, and debit payments.
- Provide change and receipts as necessary, maintaining a balanced cash drawer.
- Assist customers with product inquiries and recommend appropriate items when needed.
- Scan items efficiently while ensuring proper handling of products.
- Maintain a clean, organised, and safe checkout area.
- Monitor the flow of customers to minimize wait times and ensure a positive experience.
- Handle returns, exchanges, and refunds according to company policies.
Receptionist Responsibilities:
- Greet and welcome customers and visitors with a positive and professional attitude.
- Answer and direct phone calls in a courteous and efficient manner.
- Provide general information about products and services.
- Assist with scheduling and managing queries or inquiries.
- Maintain a clean and organised reception area, including handling mail and deliveries.
- Ensure proper communication between front desk and other departments for smooth operations.
- Proven experience in a cashier, retail, or receptionist role preferred.
- Excellent verbal and written communication skills.
- Strong attention to detail and organisational abilities.
- Ability to work in a fast-paced environment while maintaining a calm and positive attitude.
- Comfortable handling money and performing math functions.
- Familiarity with point-of-sale (POS) systems and office equipment.
- Ability to stand for long periods and lift light to moderate weights when necessary.
- Friendly, approachable, and customer-focused.
- Strong problem-solving skills and ability to handle stressful situations.
- Reliable and punctual, with a strong work ethic.
- Professional appearance and demeanor.
