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Medical Receptionist/AdministratorHounslowup to £12-13ph
Are you an experienced and compassionate individual with a background in customer service or medical administration, looking to make a meaningful impact in a dynamic healthcare environment?Do you excel in using your quick thinking and excellent communication skills to provide exceptional service to patients in need?We have an exciting opportunity for you! Our client, an established and reputable GP practice in Hounslow, is seeking a highly motivated and experienced Medical Receptionist/Administrator to join their friendly and dedicated team. This role is crucial in supporting the growing demand for patient care and ensuring the smooth operation of the practice.
Key Responsibilities:- Direct incoming patient calls and manage the appointment schedule with practitioners.
- Confirm and recall patients as necessary.
- Handle challenging situations with professionalism and empathy.
- Assist the Practice Manager with various administrative tasks.
- Provide support on reception as needed.
- A full-time, permanent position with 40 hours of work per week, Monday to Friday (1 Saturday a month on a rota basis)
- Flexible working hours: option to start at 8am or finish at 6:30pm.
- Competitive hourly rate of £13-£14.
- The opportunity to work in a supportive and collaborative team environment.
- The chance to contribute to the delivery of high-quality patient care.
- Previous experience in a GP practice, medical call center, or similar healthcare setting.
- Excellent written and spoken English skills.
- Proficient computer skills and familiarity with medical software such as SystmOne or EMIS.
- Strong problem-solving abilities and a patient-centered approach.
If you are a motivated and caring individual who is passionate about delivering outstanding patient care, we would love to hear from you. This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch.
