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Overview
Reporting to the UK Sales Director, the Pharma/Healthcare Business Development Manager is responsible for managing Business Development for the Pharma & Healthcare sectors within a designated territory. They are responsible for promoting a portfolio of products which are included within the freight forwarding and logistics industry targeting and building a pipeline based around new business opportunities within the branch network.
Key Activities / Accountabilities
Across designated branches within the assigned region:-
Seek a variety of new business opportunities within the Pharma / Healthcare sectors
Generate and qualify new business opportunities, by using sales skills, planning and relationship management
Demonstrate commercial acumen in order to seek and secure sales opportunities whilst maintaining GDPR compliance
Ensure sales activity and process are in-line with GDP diligence and compliance
Liaise directly with UK Responsible Person / NECE Regional GDP Manager for all due diligence processes
Provide first class customer service to deliver on customer solutions
Implement sales strategies to develop short term and long-term target accounts
Meet and exceed company standard expectations in relation to call rate and pipeline expectations
Ensure new business sales targets including revenue and gross profit are exceeded
Implement strategies and plans to achieve UK target whilst supporting NECE Region
Pharma/Healthcare expo attendance
Complete daily reporting on the Customer Relationship Management System and providing data and statistics to support Regional Sales activity.
Work collaboratively across the business to maximise sales opportunities.
Work collaboratively and in partnership with Branch Operations and any other teams to help win retain and develop new and existing business
Deliver on client satisfaction and service excellence
Ensure the Mission, Vision and Values and 7 Golden Rules of the company are embedded into the Regional Sales strategy. Ensure the behaviours that underpin our values are demonstrated at all times Â
Ensure credit worthiness and credibility of customers to ensure they are ‘fit’ to do business with
Work as an ambassador for the organisation within the local/regional community promoting its’ services and values at all times
Work with telesales and marketing teams to identify and interpret trends and opportunities to constantly deliver and deliver success
PERSON SPECIFICATIONÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Essential Experience and Knowledge
Sound experience with a successful track record of Business Development within the Pharma / Healthcare sectors supporting freight forwarding and logistics activities
Understand Pharma / Healthcare supply chain terminology
Understand cold chain / temperature management
Strong understanding of GDP principles & diligence processes to meet regulatory compliance standards during the sales process
Competent to liaise at Customer board level & Quality level (Quality level at confident not expert level)
Sound experience of generating new business opportunities and relationship management
Demonstrable experience of implementing sales strategies to meet short term and long-term opportunities
Demonstrable success in achieving and exceeding new business sales targets
Experience of reporting processes and the provision of data to support sales activity using a CRM system
Experience of working collaboratively across the organisation (in particular Operations & Business Excellence) to help deliver on success
Experience of implementing new ideas and solutions to drive results of a sales function.
Demonstrable commercial awareness that has had a significant impact on the business.
Sound experience of negotiating skills and firm understanding of the sales cycle
Good presentation skills and ability to package sound commercial proposals
Have an existing base of Pharma/Healthcare customers / relationships
Essential Behavioural Competencies
Demonstrable experience of building effective and credible relationships across the organisation
Excellent negotiation skills
Analytical abilities to provide UK (& Europe Regional HQ)Â pharma based intelligence
Ability to influence others and build on common grounds
Ability to work collaboratively in order to build credible relationships both within the business and externally
Results driven and outcome focused
Customer focus – demonstrates commitment of putting the customer at the centre of everything in order to grow the business
Effective decision maker
Effective team building skills in line with the Geodis Values
Able to demonstrate innovative ideas to maximise sales opportunities
Commercial awareness - sound understanding of the industry and factors that may impact results
Ability to develop and maintain strong relationships with key stakeholders with the view to seek feedback and improvements at all times
Computer literate including Excel, Powerpoint and word.
