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Location: Hove BN3Rate: £13.49 per hourHours: 35 hours per week (Mon-Fri, 9:00 AM - 5:00 PM)Duration: 6 months with potential for extension/permStart Date: FlexibleNotice Period: Maximum 2 weeks
Job Overview: We are seeking a skilled Administrator with previous experience in administrative roles, ideally within financial or banking sectors, to join a dynamic team in Hove. This role offers the opportunity to develop further expertise in financial processes and customer support.
Key Responsibilities:
- Processing and responding to customer inquiries via telephone and email.
- Ensuring customers or third parties fully understand the information provided.
- Supporting the team with appropriate business changes.
- Assisting in maintaining and updating customer accounts.
- Potential to move across three teams: payments, account openings, and account updates, based on business needs.
- Completing regulatory training every quarter.
Requirements:
- Previous experience in an administrative role, preferably in finance or banking.
- Ability to commute 45 minutes to 1 hour to the office.
- Flexibility to work across different teams after initial training.
- Strong communication skills, both written and verbal.
- Ability to process customer inquiries efficiently and accurately.
- No holidays allowed during the first 8 weeks of training.
Additional Information:
- The role involves 90%+ administrative tasks with minimal telephony.
- You will be part of a team of 10-15 members, working collaboratively to deliver high-quality service to customers.
- The initial team assignment will focus on one of the following areas: payments, account opening, or account updates.
CCNorthwest
