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Exciting opportunity for a Customer Experience Executive within a fast-growing and industry-recognised manufacturing company. Join our client's dynamic and supportive team in Hove, where you'll play a key role in delivering exceptional customer service. With a competitive salary of £25,000 - £26,000 per year and great benefits, this permanent, full-time position is perfect for someone with a passion for the customer journey.
Full Details:
- Location: Hove, free parking onsite
- Annual Salary: £25,000 - £26,000 + monthly target-based bonus
- Working Pattern: Monday - Friday, 9am - 5.30pm (1 Saturday per month 10am - 4pm)
About Our Client:
Our client is an industry-leading manufacturing company that works with renowned brands and supplies products across the UK. They take pride in their exceptional service delivery and have received glowing testimonials from their clients. With a busy and professional culture, their team spirit fosters a supportive and family-like atmosphere.
Responsibilities:
- Answer and address customer queries through phone, email, and live chat
- Manage schedules and diaries for your designated area
- Convert opportunities according to company policies
- Administer quotes and handle price queries
- Be a team player and provide assistance to colleagues during busy periods
About You:
- Strong team player with previous customer-focused office experience
- Excellent verbal and written communication skills
- Keen attention to detail in noticing numerical and grammatical errors
- Flexible and adaptable approach to ensure exceptional service delivery
Benefits:
- Monthly target-based team bonus
- 31 days of annual leave including bank holidays
- Pension scheme
- Full training and progression opportunities - this role is available due to an internal promotion!
Don't miss this fantastic opportunity to join our client's growing organisation and make a difference in delivering exceptional customer experiences. Apply now and be part of a dynamic team that embraces a supportive and friendly environment.
Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - www.officeangels.com.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
