- Debt collection on multiple customer accounts
- Handling account queries in a swift and professional manner
- Run credit reports
- Monitoring held orders and releasing where necessary
- Management of any legal proceedings on accounts
- Taking customer payments over the phone
- Monitoring customers and performing regular credit checks to ensure credit terms continue to be suitable
- Liaising with the Finance Directors regarding customers outside agreed credit terms
- Allocating payments on the debtor’s ledger and investigating any discrepancies
- Reducing debtor days
- Previous experience in Credit Control.
- Excellent customer service skills
- Good communication skills
- Enthusiastic and motivated