- Monday – Thursday: 8:30 am to 5:00 pm
- Friday: 8:30 am to 4:00 pm
- Incremental Annual Leave with Service
- Discretionary Annual Bonus
- Death in Service
- Contributory Pension Scheme
- On-site Parking
- Processing orders via email or phone.
- Dealing with couriers and transport companies.
- Check data accuracy in orders and invoices.
- Contact clients to obtain missing information or answer queries.
- Liaise with the warehouse team to ensure timely deliveries.
- Maintain and update sales and customer records.
- Communicate important feedback from customers internally.
- Stay up-to-date with new products and features.
- Create customer quotations.
- Understand sales performance metrics.
- Exhibit excellent organisational and multitasking skills.
- Be a team player with a high level of dedication.
- Ability to work under strict deadlines.
- Strong customer service experience with a proven background.
- Previous experience in a Sales Support / Sales Order Processing role.
- Technically minded.
- Ability to manage and prioritise a busy workload.
- Strong Excel and database knowledge.
- Experience with SAP is advantageous, but training can be provided.
- Understanding of manufacturing is an advantage.
- Experience in generating quotes and sales orders.