Exciting opportunity for a Finance Software Support Consultant to join our client an IT Company located in Huddersfield on a full-time, permanent basis.

The Software Support Consultant you will be involved in the investigation and resolution of both customer and internal support requests in relation to accounting, payroll and other software, ensuring all obligations are met.

Finance Software Support Consultant Position Overview

Accurately update database records as required with all interaction
Maintain client confidentiality and security at all times
Investigate and monitor customer issues and test new software releases
Remote access client computers
Assisting with installation or software issues
Facilitate management of tickets in a priority manner
Maintain documentation for help guides and standard operation procedures
Update client on progress

Finance Software Support Consultant Position Requirements

AAT qualification or equivalent is desirable
Experience in accounts and payroll software
Excellent communication skills
Good relationship skills to rapidly establish rapport with customers and other professionals
Knowledge of other accounting and payroll Systems, e.g., Sage Accounts or Payroll

Finance Software Support Consultant Position Remuneration

£24,000 - £30,000 per annum
8:15am - 5:15pm
22 days annual leave + bank holidays
Attendance bonus
Onsite parking

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.