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Job Title: Neighbourhood Housing Officer Location: Huddersfield (with occasional travel to Sheffield & Rotherham) Hours: 18.5 hours - Wednesday afternoon, Thursday & Friday full daySalary: £15,075 - £16,799 per year (dependent on experience) Benefits: Essential car user allowance + mileage, training, development, and qualification opportunities, plus more! Our client is currently looking for a Neighbourhood Housing Officer to join their team on a permanent part-time basis (18.5 hours). You will deliver excellent housing management services, engaging with communities and resolving tenancy issues to improve residents lives.
Key Responsibilities:- Provide high-quality housing management, ensuring safe, clean, and welcoming neighbourhoods.
- Spend 80% of your time in neighbourhoods, managing inspections, tenancy checks, and property maintenance.
- Address anti-social behaviour and tenancy breaches, creating action plans as needed.
- Collaborate with internal and external agencies for customer support and safeguarding.
- Maintain records and ensure compliance with safety regulations.
- Work with stakeholders to develop neighbourhood action plans and local investments.
- Experience in a housing-related customer service role.
- Strong problem-solving, complaint management, and de-escalation skills.
- Knowledge of anti-social behaviour handling and tenancy obligations.
- Ability to manage diverse customer needs with empathy and professionalism.
- Excellent organisational, communication, and time-management skills.
- Full UK driving license and use of a car for work purposes.
If you're motivated, proactive, and passionate about making a difference, apply today!
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
