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Hire Controller

Upstream Solutions Group
Posted 2 days ago, valid for a day
Location

Huddersfield, West Yorkshire HD1 2HF

Salary

£27,000 - £33,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position of Hire Controller is available in Huddersfield with a salary of £30,000 plus bonus.
  • The ideal candidate should have experience in the hire industry, particularly in tool, plant, or equipment hire.
  • Responsibilities include dealing with customers, processing orders, and managing equipment transfers.
  • The role requires strong customer service skills, the ability to multi-task, and proficiency in IT.
  • Candidates are encouraged to apply if they have a proven track record in customer service and a desire to learn about the company's offerings.

Job Title: Hire Controller

Location: Huddersfield

Salary: 30k + Bonus

We are looking for an experienced Hire Controller for a leading company that provides complete hire and sales service for a wide range of Construction Plant, Tools, Excavator Attachments and Secure Site Accommodation.

This role operates from the depot at Huddersfield depot. Our trade is predominantly B2B with companies ranging from sole traders to national civil engineers, but we also deal with consumers.

We are looking for an experienced hire controller ideally from a tool, plant, access, or any other equipment hire background.

Role Description:

  • Dealing with customers at the trade counter
  • Answering the phone and responding to emails/messages
  • Negotiating with customers over Rates, deposits, transport, damages & disputes.
  • Helping, giving advice, solving problems, and building relationships
  • Processing orders on our computer system and general administration, including Hire Contracts, Transport notes, damage charges, and workshop job sheets.
  • Monitoring stock levels and organising equipment transfers from other depots.
  • Organising deliveries and collections into driver schedules/runs

The perfect candidate will be:

  • Have a proven track record of providing great customer service, ideally within the hire industry
  • The enthusiasm to learn about our business and range of equipment we supply.
  • The ability to multi-task, working quickly and accurately under pressure
  • A good level of numeracy, literacy, and IT skill

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