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- Provide administrative support to the technical manager and other teams within the quality department.
- Liaise effectively with internal departments, suppliers, and customers to maintain smooth communication.
- Manage daily administrative tasks, including document preparation, data entry, and record-keeping.
- Draft product specifications and standard operating procedures (SOPs) as required.
- Coordinate and prepare for customer audits, ensuring all necessary documentation and compliance standards are met.
- Handle customer complaints professionally, ensuring timely and effective resolutions.
- Proven experience in an administrative role within a technical or quality department.
- Previous experience in the food industry or a similar sector would be advantageous.
- Exceptional time management and organisational skills, with the ability to manage multiple tasks simultaneously.
- Strong communication skills, both written and verbal, with the ability to interact confidently with internal teams, suppliers, and customers.
- A proactive and detail-oriented approach to work, ensuring accuracy and efficiency in all tasks.
