Customer Service Advisor

Customer Service Advisor

Ideally Truck Service background

Hull

29,432.00 per Annum plus overtime

Various Shifts plus 1 in 4 Saturdays

Our Client who is a well established business in Hull are looking for an experienced Customer Service Advisor to join their busy Depot. You will provide a courteous and efficient reception service ensuring a high level of customer satisfaction at all times. You will be responsible for R2C, truck service scheduling, MOT bookings in line with manufacturer's guidelines and recommendations.

You will work closely with the workshop, parts and sales teams.

It is key that you have the following:

• Experience of working in a similar environment with excellent customer skills
• Good experience of a service industry dealing with customers via various methods
• A passion for delivering exceptional customer service
• Knowledge of working with databases
• Excellent time management, organisational and IT skills
• Strong communication and influencing skills
• Good levels of numeracy and literacy
• Attention to detail and accuracy is paramount
• Experience of working with multiple teams
• Driving licence is desirable
• Technical background desirable

Summary

Excellent salary available for the right candidate

Salary 29,432 Basic with OT to be paid for one in four Saturdays.

Hours of work:

Week 1 06:00 - 14:30

Week 2 08:00 - 16:30

Week 3 10:00 - 18:30

You will also be required to work 1 in 4 Saturdays on a rota basis. 06:30 - 15:00

In return you will receive:

• Great on-site facilities
• 22 days annual leave plus bank holidays
• Company health cash plan (after qualifying period)
• Cycle to work scheme
• Pension Scheme
• Employee Assistance Programme (EAP)
• On-going training and career development

If you are interested and meet the above criteria, please send your CV to (url removed) or call the Commercial team on (phone number removed) if you have any queries.

Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector.