Customer Service Advisor

Job Title: Customer Service Advisor

Location: Hull City Centre

Contract Type: Temporary, initially for 2-3 months and may go permanent for the right candidate

Working Pattern: Full Time, 35 hours per week between 8am-6pm (7 hour shift + 1 hour lunch)

Pay: 12.39 per hour

Are you passionate about customer service and communication? Do you thrive in a fast-paced environment where teamwork and problem-solving are key? If so, we want to speak to YOU about our fantastic In-bound Customer Service opportunity in the heart of Hull! This will initially be a temporary role for 2/3 months and once you have proven your ability you will be considered for a permanent role!

What You'll Do:

As a crucial member of the on-demand team, you will:

• Be the friendly voice on the phone! Answer inbound calls swiftly while maintaining a professional demeanour.
• Act as the primary point of contact for all incoming inquiries, logging information accurately.
• Build exceptional relationships with our customers, ensuring that every interaction exceeds expectations.
• Fulfil bookings promptly and cost-effectively.
• Support the bookings coordinators with last-minute requests.
• Keep the systems updated with all relevant information, ensuring a smooth service delivery and ensuring compliance with GDPR guidelines
• Stay proactive and efficient in completing daily tasks and any additional duties as needed.

What We're Looking For:

• A passion for customer service with a can-do attitude!
• Strong communication skills and attention to detail.
• Confident using IT systems and the ability to learn new systems and skills at a fast pace
• Excellent time management abilities and flexibility in adapting to changing demands.
• Teamwork spirit and the ability to solve problems efficiently.
• A calm and collected demeanour and someone who thrives in a busy role.

Working Hours:

Your shifts will be scheduled between 8am and 6pm, Monday to Friday, it will be an 7 hour shift + 1 hour for lunch.

Why Join Office Angels?

• Work with a supportive team!
• Weekly pay!
• Perks at Work temp benefits!

What's Next?

If you're ready to embark on an exciting journey with us, don't hesitate! Apply now so that we can review your experience and tell you more about the role. We can't wait to meet you!

We are an equal opportunity organisation and welcome applications from all qualified candidates. Your journey starts here!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.