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On Behalf of our client we're seeking a meticulous and organised Warranty Administrator to join their team. This role is integral to ensuring that all warranty claims are processed efficiently and accurately, contributing to the seamless operation of our business.
Key Responsibilities:
- Managing and processing warranty claims in line with manufacturer guidelines.
- Liaising with manufacturers, suppliers, and internal departments to ensure claims are resolved promptly.
- Maintaining accurate records of warranty claims and related documentation.
- Monitoring claim progress and following up on outstanding cases.
- Ensuring compliance with company and manufacturer policies.
- Providing excellent customer service by addressing warranty-related queries.
Skills and Experience Required:
- Previous experience in warranty administration or a similar role is preferred.
- Strong organisational skills and attention to detail.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office.
- Ability to work independently and as part of a team.
- A proactive approach to problem-solving and process improvement.
What We Offer:
- Competitive hourly rate of £12.50 - £13.00.
- A supportive and collaborative working environment.
- Opportunities for professional development and growth.
If this is the role for you, please apply today.
