Complex Care Support Worker

Job Title: Complex Care Support Worker

Location:Hull UK

Salary:£12.55 - 15.15 per hour

Hours:Full-time and Part-time positions available, shifts including days, nights, and alternating weekends.

About Us:We make homecare better for everyone. Those who work for us, those we work for and those supported by our dedicated and motivated carers. For over 20 years, NLG has been and still is one of Yorkshires most established, innovative and highly accredited healthcare recruitment agencies.

Role Overview:As a Complex Care Support Worker, you will play a crucial role in the day-to-day care and support of individuals with complex health needs. This may include those with physical disabilities, learning disabilities, mental health conditions, or chronic illnesses. You will work closely with our clients and their families to ensure they receive the personalised care they need to live fulfilling and independent lives.

Key Responsibilities:

• Provide high-quality care and support to clients with complex needs in their own homes or care settings.
• Assist with personal care tasks such as bathing, dressing, and feeding (This may involve PEG feeding as well)
• Administer medication and support with clinical procedures (following appropriate training).
• Support clients in accessing community resources, activities, and social events.
• Collaborate with healthcare professionals and families to create and implement care plans.
• Maintain accurate records and reports on client progress and health status.
• Ensure the safety and well-being of clients at all times.

About You:

• Previous experience in a similar role within health and social care of at least 6 months within the UK.
• Relevant qualifications in Health and Social Care (e.g., NVQ Level 2/3) are preferred but not essential.
• Compassionate, patient, and empathetic with a genuine passion for helping others.
• Excellent communication and interpersonal skills.
• Ability to work independently as well as part of a multidisciplinary team.
• Willingness to undergo further training to support the complex needs of our clients.
• A valid UK driving license and access to a vehicle is essential.

What We Offer:

• Competitive salary with opportunities for overtime.
• Comprehensive training and development programs, including a full day introductory onsite training for complex care which we pay you to complete.
• We provide you with a 24 hour on-call operated internally by our care coordinators and registered managers who have experience in care to support you when working.
• Opportunities for career progression within a growing organisation.
• We fund any DBS applications for successful candidates.
• Free Uniform.
• Employee discount opportunities such as eligibility for a Blue light card.

How to Apply:If you are passionate about making a difference in the lives of individuals with complex care needs and meet the requirements above, we would love to hear from you!

We are committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We are a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

As you would expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you will work for is NL Group Limited and by applying for this job we will need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy