Aftersales Manager

1st Choice Rec

Posted 14 hours ago, valid for 15 days

Huntingdon, Cambridgeshire PE284WX, England

£35,000 - £42,000 per annum

Full Time

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Sonic Summary

The position of Aftersales Manager is available on a permanent basis in the Huntingdon area, with a salary depending on experience.
The ideal candidate should have previous experience in an automotive sales and showroom environment, as well as experience in a similar managerial role.
Key responsibilities include leading departments, meeting performance targets, enhancing customer satisfaction, and managing budgets and costs.
Candidates must possess strong customer service skills, experience in managing a large team, and knowledge of marketing and pricing strategies.
This role requires a proactive approach to developing a customer-focused environment and ensuring compliance with health and safety regulations.

FC3199

Aftersales Manager

Permanent

Huntingdon area

Depending on experience

Our client, a well-known automotive specialist, is looking for an Aftersales Manager to join a business focused on innovation, dedication and dynamism.

Main duties:

Leading your departments in a clear, considered, and appropriate manner, building an accountable and progressive business unit.

Meet key performance indicators and targets for the service and parts departments

Look for opportunities to increase efficiency

Take actions to sustain, retain and enhance levels of customer satisfaction, whilst sustained profitability

Work with team to develop understanding and implementation of customer focussed environment, setting clear objectives/targets

Respond promptly to any customer complaints and ensure timely and correct resolution

Liaise with external companies to ensure good working relationships are developed

Maintain rigorous control of department costs, stock and budget

Recruit, coach and appraise team to ensure they are operating to full potential

Ensure that steps are taken to ensure safe working processes are followed and provision of H&S legislation are complied with

To be suitable for the role, you must have previous experience in an automotive sales and showroom environment.

Have previous customer service/administration experience ideally within a sales environment
Experience as an Aftersales Manager or experience in a Head of Business type role
Used to targets and excelling in this environment, as well as developing and monitoring budgets
Knowledge of marketing and pricing strategies
Management of a large team with a strong customer focus

For more information please call or email

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.

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