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Customer Service
- Job Type: temporary role
- Location: Cambridge
- Salary: up to £13 per hour
- Working hours: 37.5 hours per week, Monday to Friday
Main Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Resolve customer issues and complaints promptly and professionally.
- Maintain accurate customer records and update databases.
- Collaborate with other departments to ensure customer satisfaction.
- Provide product information and support to customers.
- Follow up with customers to ensure their issues are resolved.
Person Specification:
- Previous experience in customer service or a similar role.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office and customer service software.
If this role is of interest, please apply now.
