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German Speaking Customer Service Advisor

Anne Corder Recruitment
Posted 5 days ago, valid for 17 days
Location

Huntingdon, Cambridgeshire PE29 6WR, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

Retirement Plan
Life Insurance
Wellness Program

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of German/English Speaking Customer Service Advisor is available in the Huntingdon Area with a hybrid work model after initial onsite training.
  • Candidates should have at least 1 year of experience in customer service and proficiency in both German and English.
  • Key responsibilities include project management, design collaboration, client communication, and team coordination to ensure client satisfaction.
  • The role offers various benefits such as a pension plan, health and wellness programs, and free on-site parking.
  • Salary details were not provided in the job description.
Job Title: German/English Speaking Customer Service AdvisorLocation: Huntingdon Area (Hybrid: Onsite Training, then 3 days in-office, 2 days remote)Position Overview:An opportunity is available for Bilingual German/English speaking Customer Service Advisors to join a dynamic team focused on delivering high-quality, customised products to their clients. This role is responsible for managing projects from concept to delivery, ensuring a seamless experience for each client and maintaining timely, professional service.Key Responsibilities:
  • Project Management: Coordinate the development of customised products, overseeing each phase from initial concept to final print.
  • Design Collaboration: Partner with the Design Team to create personalised designs based on client requirements.
  • Client Communication: Act as the primary point of contact for proof approvals and ensure all project materials are promptly forwarded to production.
  • Team Coordination: Work closely with the Customer Service Management team to ensure smooth project execution and client satisfaction.
Additional Responsibilities:
  • Consistently adhere to Health and Safety protocols.
  • Maintain high standards in all customer service processes.
  • Represent the company in a professional manner and promote a positive image at all times.
  • Build and maintain strong working relationships with team members and clients.
  • Actively participate in team meetings and contribute to process improvements.
  • Support other areas of the business when required.
  • Undertake additional duties as directed by management.
Qualifications:
  • Proficiency in both German and English.
  • At least 1 year of experience in customer service is preferred.
Schedule:
  • Full-time, Monday to Friday, 8-hour shifts
Benefits:
  • Casual dress
  • Team events
  • Pension plan
  • Cycle-to-work scheme
  • Complimentary flu vaccinations
  • Free and on-site parking
  • Health and wellness programs
  • Life insurance
Work Location: Hybrid model (initial training on-site, then three days in office and two days remote each week)Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.  Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.