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Mobile Service Technician

The One Group
Posted 3 days ago, valid for a month
Location

Huntingdon, Cambridgeshire PE28 2JJ

Salary

£34,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The role of Mobile Service Technician / Field Service Technician offers a salary of up to £34,000 per annum depending on experience.
  • This position is based in Cambridgeshire and involves providing technical and repair support to clients' end-user customers.
  • Key responsibilities include servicing and repairing equipment, diagnosing faults, and maintaining high customer service standards.
  • Candidates are expected to have experience in mechanical, electrical, or hydraulic repairs and to act professionally while representing the company.
  • The role requires taking ownership of customer problems and ensuring safe working practices at all times.

Role: Mobile Service Technician / Field Service TechnicianSalary: Up To £34,000 per annum (DOE)Location: Cambridgeshire BasedWanted: Field Service Technician to provide technical and repair support to my clients end user customers of the brands they distribute to enhance product satisfaction & experience. Key Responsibilities:

  • To carry out all servicing and repairs on Toro and other manufacturers equipment as required by customers
  • Effectively diagnosing repair faults (mechanical, electrical or hydraulic)
  • To act in a sound and professional manner when dealing with customers, ensuring that the Company and product brands are represented favourably at all times.
  • To maintain a high degree of customer service for all support queries and requests and adhere to targets and principles outlined in the Service Level Agreement
  • Ensuring that all relevant records for service/repair work, customer visits and working time by whatever methods are in place and required
  • To take ownership of customer problems and be pro-active when dealing with customer issues, promoting good customer relations by a prompt response and taking personal responsibility for repair quality control - whether working alone or with other members of staff
  • Ensuring safe working practices are maintained both within the workshop and when working at the customers location, including the use of all relevant personal protective equipment
  • To escalate more complex issues to the Service Manager with a written job sheet
  • To ensure any customer parts requirements are processed or relayed promptly and efficiently to the parts team or Service Manager

Next Steps:If this role sounds of interest, please click to apply or alternatively email your CV and James Harris will be in touch to discuss the finer details.IND2

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.