Senior Business Analyst – Contract Outside ir35, Hybrid working 2-3 day per fortnight Cambridgeshire – Strong day rate for experienced candidatesSeeking an experienced IT Senior Business Analyst with broad experience of subscription, membership, billing models and pricing. This role focuses on requirements gathering and analysis of various pricing points along the customer journey and interactions, subscriptions and billing models. The successful candidate will play a crucial role in understanding and optimizing user journeys, processes, data flows, and silos in a highly complex and nuanced environment with multiple billing models based on interaction and legacy technology. Experience of digital sales, retail, hospitality, ecommerce, or online gaming sectors will be an ideal background.Key Responsibilities:• Conduct comprehensive requirements gathering and analysis for pricing points in the customer journey, subscription, and billing models.• Evaluate and document user journeys, processes, data flows, and identify silos.• Document legacy technology, data environments and business processes for optimisation, efficiency.• Identify opportunities to simplify and streamline processes, ensuring minimal impact on billing systems, employees, and customer/user sentiment.• Collaborate with cross-functional teams to ensure alignment and integration of new processes.• Contribute to the documentation efforts for the new billing platform implementation, ensuring clarity and usability.Qualifications:• Proven experience as a Senior Business Analyst, preferably in the retail, hospitality, ecommerce, or gaming industries.• Strong analytical skills with the ability to interpret complex data and processes.• Excellent communication and documentation skills.• Experience with billing systems and understanding of their impact on user experience and employee workflows.• Ability to work collaboratively in a fast-paced environment and manage multiple priorities.What We Offer:• A collaborative and innovative work environment.• The chance to work on exciting projects that impact millions of customers worldwide.Please apply in the first instance for review and next steps
Back to searchSenior Business Analyst
Amtis professional Ltd
Posted 2 days ago, valid for 17 days
Huntingdon, Cambridgeshire PE28 2JJ
Full Time
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Sonic Summary
- The position is for a Senior Business Analyst on a contract basis, outside IR35, with hybrid working options of 2-3 days per fortnight in Cambridgeshire.
- Candidates should have proven experience in IT business analysis, particularly within subscription, membership, billing models, and pricing, ideally with a background in digital sales, retail, hospitality, ecommerce, or online gaming.
- The role involves requirements gathering, analyzing user journeys, and optimizing processes and data flows in a complex environment with multiple billing models.
- The successful candidate will be responsible for documenting legacy technology and identifying opportunities for process simplification while collaborating with cross-functional teams.
- The position offers a strong day rate for experienced candidates, although specific salary details are not provided, and candidates are expected to have relevant experience in the field.
