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The key purpose of this role is to ensure the smooth running of this small office of five people as well as contributing to continued improvement if office processes, efficiency and professionalism.
Having a candidate in this role is key as it frees up the MD to focus on Technical Design.
You must have attention to detail and consistency, the ability to work very accurately and the desire to improve both yourself and office processes.
Main duties:
* Office admin duties, ensuring the smooth running of Office Administration including finance, ordering, filing, sales data, document preparation, and other admin duties.* Maintaining and updating internal databases and systems.* Basic finance administrative duties such as processing expenses & VAT claims* Managing dispatch team accuracy and rotas, covering dispatch if needed.* Customer services via emails and phones (Liaising with engineering team for customers enquiries).* Ensuring Health and Safety and other legal requirements are met.* Ensuring the processing of incoming/outgoing parcels and manage postal arrangements via courier.* Ensure customers' product orders as fulfilled in a timely and efficient manner.* Other duties as directed by the General Director.
Essential skills and experience:
* Administration experience.* Professional demeanour.* Good computer skills (Good level of Excel and word processing) - ICT level 3 or similar.* Attention to detail & high level of accuracy is essential.* Excellent communication skills both written and verbal. * Self-motivated.* Organised, process driven and logical.Methodical and flexible thinking.* Ability to work in a small team and independently.* Desire to progress and learn new skills.* Ability to understand electronics product functions.
Desired Criteria:
* Business level 3 or similar.* Finance or book-keeping experience.* Team leader/office manager experience.* Customer service experience.
While the key aspects of this role are administration, finance recording and office management; there is scope for the successful applicant to gain experience in E-commerce, marketing, and other skills.
Hours: Monday - Friday 9am - 5pm (30 mins lunch break)Holidays: 30 days (inclusive of the statutory 8 bank holidays). 3 days to be used over Christmas break.Benefits: Nest Auto pension after successful 6-month probationary periodParking: Plenty of on-site parking. Smart modern business premises.
