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- Assess homelessness applications under the Housing Act 1996 Part 7 and the Homelessness Reduction Act 2017.
- Work proactively to prevent homelessness by helping clients retain existing accommodation or secure alternatives.
- Conduct financial assessments to ensure housing solutions are affordable for clients.
- Provide Personal Housing Plans tailored to clients’ needs, supporting access to education, employment, health services, and more.
- Collaborate with landlords, family members, and partner agencies to find housing solutions.
- Offer expert advice on complex issues such as domestic abuse, eviction, and tenancy rights.
- Maintain accurate and up-to-date case records, ensuring compliance with statutory and council standards.
- Strong knowledge of housing legislation, including the Homelessness Reduction Act 2017 and Housing Act 1996 Part 7.
- Experience managing difficult and vulnerable clients with professionalism and empathy.
- Understanding of welfare benefits and tenancy law to provide informed housing advice.
- Excellent problem-solving, negotiation, and communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
