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Are you an enthusiastic and proactive individual with a passion for providing exceptional customer service? Our client, a well-established organisation, is looking for a Claims Assistant to join their dynamic team in Huthwaite. As a Claims Assistant, you will provide crucial administrative support to ensure all claims are managed efficiently and effectively.
Summary:
- Start date: ASAP
- Duration: 6 months
- Location: Huthwaite
- Pay Rate: 19.81 per hour
- Hours: 37 per week Monday to Friday (all onsite)
Responsibilities:
- Receive, assess, and resolve all claims on behalf of our client
- Negotiate the best deal for claim settlement
- Provide specialist advice on the best course of action, considering company policies and regulations
- Collaborate with external claimants to facilitate early settlement and minimise costs
- Train, coach, and advise managers and less experienced staff on claims procedures
- Instruct loss adjusters, agents, or solicitors, ensuring actions align with the organisation's best interests
- Maintain accurate records of all claims according to established procedures
- Manage a case load of claims, prioritising work and adhering to regulatory standards
- Handle customer issues professionally to achieve satisfactory outcomes
Candidate Requirements:
- Excellent customer service skills with strong communication abilities
- Demonstrated proficiency in written and verbal communication
- Strong administrative background with exceptional negotiation and numeracy skills
- Ability to work collaboratively in a fast-paced environment
This is an exciting opportunity to join a dynamic organisation and contribute to their continued success. If you are an individual who thrives in a supportive and fast-paced environment, we would love to hear from you! Apply now to take the next step in your career as a Claims Assistant.
If you do not hear back after 5 working days, please assume that you have unfortunately been unsuccessful on this occasion.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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