Are you an enthusiastic and proactive individual with a passion for providing exceptional customer service? Our client, a well-established organisation, is looking for a Claims Assistant to join their dynamic team in Huthwaite. As a Claims Assistant, you will provide crucial administrative support to ensure all claims are managed efficiently and effectively.

Summary:

Start date: ASAP
Duration: 6 months
Location: Huthwaite
Pay Rate: 19.81 per hour
Hours: 37 per week Monday to Friday (all onsite)

Responsibilities:

Receive, assess, and resolve all claims on behalf of our client
Negotiate the best deal for claim settlement
Provide specialist advice on the best course of action, considering company policies and regulations
Collaborate with external claimants to facilitate early settlement and minimise costs
Train, coach, and advise managers and less experienced staff on claims procedures
Instruct loss adjusters, agents, or solicitors, ensuring actions align with the organisation's best interests
Maintain accurate records of all claims according to established procedures
Manage a case load of claims, prioritising work and adhering to regulatory standards
Handle customer issues professionally to achieve satisfactory outcomes

Candidate Requirements:

Excellent customer service skills with strong communication abilities
Demonstrated proficiency in written and verbal communication
Strong administrative background with exceptional negotiation and numeracy skills
Ability to work collaboratively in a fast-paced environment

This is an exciting opportunity to join a dynamic organisation and contribute to their continued success. If you are an individual who thrives in a supportive and fast-paced environment, we would love to hear from you! Apply now to take the next step in your career as a Claims Assistant.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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