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We are looking for a dynamic Call Handler to join a leading and long standing company to provide exceptional customer service and administrative support.Job Type: PermanentHours of Work: Monday to Friday, 9/9.30am to 4.30pm.Salary: £25,000 - £28,000
MAIN DUTIES
- Handle customer calls and process orders for UK and European clients.
- Communicate special offers and out-of-stock items to customers.
- Manage call routing and respond to customer emails through Microsoft Outlook.
- Update and process sales orders, including transport booking.
- Upsell items not being ordered by customers.
- Perform administrative tasks such as filing and EDI for larger customers, training provided.
- Maintain accurate records and ensure timely invoicing.
CANDIDATE SPEC
- Previous experience within a sales administration or customer service role
- Knowledge of Hindi, Urdu or Gujarati
- Proficient in Microsoft Office
- Excellent communication skills with strong relationship-building capabilities
If you are interested in the Call Handler position, please apply today! Interviewing as soon as possible.
