Customer Service

Reed

Posted 11 hours ago, valid for 16 days

Ilford, Greater London IG4 5DB

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

We are seeking a Customer Service Administrator to join a reputable company and provide exceptional customer service and administrative support.
The position is permanent, with working hours from Monday to Friday, 9/9.30 am to 4.30 pm.
The salary for this role ranges from £25,000 to £28,000.
Candidates should have previous experience in a sales administration or customer service role and knowledge of Hindi, Urdu, or Gujarati.
Proficiency in Microsoft Office and excellent communication skills are also required for this position.

We are looking for a dynamic Customer Service Administrator to join a leading and long standing company to provide exceptional customer service and administrative support.Job Type: PermanentHours of Work: Monday to Friday, 9/9.30am to 4.30pm.Salary: £25,000 - £28,000

MAIN DUTIES

Handle customer calls and process orders for UK and European clients.
Communicate special offers and out-of-stock items to customers.
Manage call routing and respond to customer emails through Microsoft Outlook.
Update and process sales orders, including transport booking.
Upsell items not being ordered by customers.
Perform administrative tasks such as filing and EDI for larger customers, training provided.
Maintain accurate records and ensure timely invoicing.

CANDIDATE SPEC

Previous experience within a sales administration or customer service role
Knowledge of Hindi, Urdu or Gujarati
Proficient in Microsoft Office
Excellent communication skills with strong relationship-building capabilities

If you are interested in the Customer Service Administrator position, please apply today! Interviewing as soon as possible.

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