SonicJobs Logo
Left arrow iconBack to search

Complaints and Disrepair Co-Ordinator

Vox Network Consultants
Posted 13 days ago, valid for 20 days
Location

Ilford, Greater London IG1 2AH, England

Salary

£21.66 per hour

Contract type

Part Time

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

Sonic Summary

info
  • The Litigation Coordinator role involves managing and coordinating legal disrepair cases and arbitration processes for the Council.
  • Candidates must have at least 3 years of administrative experience, 2 years of experience with legal disrepair cases, and 2 years as a Complaints Officer.
  • The position offers an initial contract of 3 to 6 months, with a standard work schedule of Monday to Friday from 9am to 5pm.
  • Compensation details were not specified, but the role is PAYE via Umbrella.
  • Interested applicants should apply before the supplier submission deadline of December 3, 2024.


Responsibilities:
  • To manage and coordinate legal disrepair cases and arbitration processes, ensuring all disrepair claims are dealt with efficiently, with minimal legal and financial exposure for the Council.
  • The role will ensure value for money is achieved in settling disrepair cases, coordinating with the repairs partnering and legal teams, as well as with residents.
  • The Litigation Coordinator will handle a portfolio of cases, working closely with contractors and legal teams to ensure that disrepair cases are resolved promptly, while maintaining a high standard of service for tenants and leaseholders, and accurate record of the repairs history for individual repairs cases.
  • The role will ensure accurate monitoring of repair cases, including repairs history, expenditure and financial forecasting on legal disrepair cases, and enable informed decision making to effectively manage the overall disrepair programme, including prioritization of disrepair cases.



Experience:
  • Administrative: 3 years (required)
  • legal disrepair cases: 2 years (required)
  • Complaints Officer: 2 years (required)
  • Experience working in a housing association or council


Contract
  • Initial 3 to 6 month ongoing contract
  • PAYE via Umbrella
  • Monday to Friday 9am to 5pm


NEXT STEPS: In-person interview in east london
Supplier submission deadline: 03 Dec 2024


If you are interested in this position AND meet the requirements, APPLY NOW!

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.