Back to search
Location: West London
Salary: £38,000 - £40,000
Job type: permanent
Job Description:
My client are currently looking for a desktop supervisor to come and join their team on a permanent basis. You will oversee the daily operations and also help the team. My client are ideally looking for someone who understands the schedule of rates / variations. You will play a crucial part of the team by applying techincal support and enhancing exprience.
Key Responsibilities:
- Supervise and lead the desktop support team, providing guidance and support.
- Assign tasks, monitor performance, and conduct regular team meetings.
- Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals.
- Ensure timely response to support tickets and effective resolution of incidents.
- Supervise and lead a team of maintenance technicians and contractors in responding to reactive maintenance requests.
- Inspect properties to identify repair and maintenance needs, ensuring compliance with safety and quality standards.
- Coordinate the allocation of work orders, scheduling repairs, and managing the team's daily activities.
- Maintain accurate records of maintenance and repair work, materials used, and costs incurred.
- Monitor budgets and costs, making recommendations for cost-effective solutions.
- Build positive relationships with residents and address their concerns promptly and professionally.
Qualifications:
- Previous work experience as a supervisor
- Experience as a planner (desirable)
- Experience in schedule or rates and variations
- Proven experience in a supervisory or leadership position.
- Strong knowledge of desktop operating systems (Windows, macOS, Linux).
- Proficiency in troubleshooting hardware and software issues.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively.
- Strong problem-solving skills and attention to detail.
