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Location: West London
Salary: £38,000 - £40,000
Job type: permanent
Job Description:
My client are currently looking for a desktop supervisor to come and join their team on a permanent basis. You will oversee the daily operations and also help the team. My client are ideally looking for someone who understands the schedule of rates / variations. You will play a crucial part of the team by applying techincal support and enhancing exprience.
Key Responsibilities:
- Supervise and lead the desktop support team, providing guidance and support.
- Assign tasks, monitor performance, and conduct regular team meetings.
- Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals.
- Ensure timely response to support tickets and effective resolution of incidents.
- Manage inventory of IT assets and coordinate procurement of new equipment.
- Develop and implement desktop management policies and procedures.
- Collaborate with other IT teams to ensure seamless integration and support of systems.
- Provide training and support to end-users on various applications and tools.
- Maintain up-to-date knowledge of industry trends and technologies.
- Prepare and present reports on team performance and IT metrics.
Qualifications:
- Previous work experience as a desktop supervisor
- Experience as a planner (desirable)
- Experience in schedule or rates and variations
- Proven experience in a supervisory or leadership position.
- Strong knowledge of desktop operating systems (Windows, macOS, Linux).
- Proficiency in troubleshooting hardware and software issues.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively.
- Strong problem-solving skills and attention to detail.
If you are interested please call Sommer on 07502 427533.
