About FIGO
FIGO Restaurant is East London's premier Italian dining destination, proudly rated as thebest Italian restaurantin the area since opening in 2019. We serve authentic, high-quality Italian cuisine with exceptional service in a vibrant and welcoming atmosphere. With 150 covers indoors, we cater to high volumes of diners daily, especially during peak hours, where our service excellence truly shines.

The Role
We are looking for an experienced and dynamicGeneral Managerto lead our team and ensure the continued success of our restaurant. As the General Manager, you will be the driving force behind the smooth day-to-day operations, maintaining our high standards, and fostering an environment where both staff and customers thrive.

Key Responsibilities

Operational Leadership:Be actively present on the restaurant floor during busy hours to oversee operations and ensure a seamless guest experience.
Team Management:Motivate, develop, and inspire the team, fostering a positive and collaborative work environment.
Rota Productivity:Strategically plan and monitor staff schedules to ensure efficiency, cost-effectiveness, and optimal productivity.
Customer Experience:Maintain and elevate our reputation by ensuring exceptional service and addressing customer needs with care and professionalism.
Performance Monitoring:Track and analyze KPIs, including sales, customer feedback, and team performance, to drive continuous improvement.

What Were Looking For

A minimum of 3-5 years of experience in a similar General Manager role within the hospitality industry, preferably in high-volume restaurants.
A hands-on leader who thrives in a fast-paced environment and enjoys being actively involved in service during peak times.
Strong organizational skills with the ability to plan and execute effectively under pressure.
Passionate about Italian cuisine and committed to delivering the highest standards of service.
A team player with excellent communication and interpersonal skills, ready to boost team morale and cultivate a strong team spirit.

Why Join Us?
At FIGO, we offer more than just a role; we offer the opportunity to be part of a family that values excellence, innovation, and collaboration. Join us and lead a dedicated team in providing memorable dining experiences in East London's best Italian restaurant.

Please note that this Job do not provide VISA Sponsorship