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Resident Liaison Officer

Skilled Careers Ltd
Posted 11 days ago, valid for 17 days
Location

Ilford, Greater London IG1 2AH, England

Salary

not provided

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Contract type

Full Time

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Sonic Summary

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  • The company is seeking a Resident Liaison Officer (RLO) based in East London-Essex.
  • The salary for this position ranges from £35,000 to £40,000.
  • Candidates should have 1-2 years of previous experience as a Resident Liaison Officer.
  • A full driving license and access to a vehicle are ideally required for this role.
  • The company emphasizes a supportive work environment focused on individual growth and excellent customer care.
  • Based on Site in East London-Essex
  • £35,000-£40,000
  • Ideally Full Licence and Access to a vehicle

Skilled Careers are currently working with a market leading main contractor with nearly 100 years of expertise within the construction industry. The company in question adopt a supportive and successful work environment, where individual growth is the maximum priority.

They are currently hiring for an Resident Liaison Officer (RLO) to join there construction division on a contract basis. You will play a key role of being a main point of contact for all residents, delivering excellent customer care to ensure work programs are met.

Key Responsibilities:

  • Booking appointments and managing schedules.
  • Handling resident complaints and issues with professionalism and efficiency.
  • Maintaining property records and conducting validation and customer satisfaction surveys.
  • Facilitating communication between all stakeholders for a seamless project experience.
  • Working proactively to minimize disruption to residents and establish positive relationships with all parties involved.

Requirements:

  • Previous experience as a Resident Liaison Officer (RLO) is essential. 1-2 years +
  • Occupied refurbishment knowledge is also desirable
  • Strong health and safety knowledge
  • Exceptional communication skills and ability to work collaboratively.
  • IT proficiency and adaptability to on-site operations.
  • Ability to work independently and as part of a team.
  • Strong interpersonal skills and a proactive attitude.
  • Ambitious, innovative, and self motivated
  • Driving licence

If you feel as though this position may be something of interest please apply directly through this advert or send your CV to

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.