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Temporary Accommodation Officer

Vox Network Consultants
Posted 14 hours ago, valid for 14 days
Location

Ilford, Greater London IG1 2AH, England

Salary

£26.68 per hour

Contract type

Part Time

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Sonic Summary

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  • The Temporary Accommodation Officer position is available in South East London for a 3 to 6 month ongoing contract.
  • The role requires a salary of £26.68 per hour umbrella and involves working Monday to Friday from 9am to 5pm.
  • Key responsibilities include managing complaints and inquiries related to Temporary Accommodation and liaising with agents to ensure quality.
  • Applicants must have experience in handling complaints related to Temporary Accommodation and have worked in a housing association or council.
  • Excellent attention to detail and the ability to serve as a first point of contact for service users are essential.
Temporary Accommodation Officer
South East London
3 to 6 month ongoing contract
Mon to Fri 9am to 5pm
26.68 p/hr umbrella


Responsibilities

  • Leading on Temporary Accommodation complaints and members enquiries
  • Liaising with managing agents and internal colleagues to ensure suitability of Temporary Accommodation
  • Working closely with our team of property inspectors to drive up the quality of Temporary Accommodation
  • Providing excellent customer service to our residents

Requirements
  • Achieve appraisal targets, service outcomes and outputs as agreed with your line manager
  • Experienced in dealing with complaints relating to Temporary Accommodation
  • Ability to work as a first point of contact for service users
  • Excellent attention to detail
  • Experience working in a housing association or council is ESSENTIAL


If you are interested in this position AND meet the requirements, APPLY NOW!

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.