About Us:we pride ourselves on delivering an exquisite dining experience with impeccable service. Our restaurant is renowned for its elegant ambiance, fine cuisine, and a dedicated team committed to creating memorable moments for our guests. We believe that exceptional customer service is the cornerstone of our success, and we are looking for a passionate Restaurant Manager to join our team and elevate our guest experience.

Position Overview:We are seeking an experienced Restaurant Manager with a minimum of 3 years of experience in a similar role within an elegant dining environment. This is a unique opportunity for a dedicated professional who is looking to progress in their career towards an Assistant General Manager (AGM) position.

As our Restaurant Manager, you will play a critical role in ensuring that our guests receive the highest level of service and hospitality. This is a hands-on management role where your presence on the floor and interaction with guests will be key to our continued success.

Key Responsibilities:

Lead and manage the daily operations of the restaurant, ensuring an exceptional dining experience for all guests.
Maintain high standards of food quality, service, and cleanliness.
Train, mentor, and develop front-of-house staff, fostering a culture of teamwork and excellence.
Ensure that all service procedures are adhered to and consistently delivered to the highest standard.
Handle guest inquiries, feedback, and complaints professionally and efficiently, turning any negative experiences into positive ones.
Work closely with the culinary team to ensure smooth coordination between the kitchen and front-of-house.
Manage reservations, seating arrangements, and special events to optimize guest satisfaction.
Monitor inventory levels, ordering, and costs to maintain profitability.
Assist in developing and implementing marketing and promotional strategies to drive restaurant revenue.
Take initiative in problem-solving and decision-making, ensuring that the restaurant runs smoothly and efficiently.

Qualifications:

Minimum of 3 years of experience in a similar role within an elegant dining environment.
Strong leadership skills with the ability to motivate and manage a team.
Exceptional communication and interpersonal skills, with a focus on guest satisfaction.
Hands-on management style with a passion for providing top-tier service.
Proven ability to handle high-pressure situations with grace and professionalism.
Knowledge of fine dining etiquette, wine, and food pairings is highly desirable.
Ability to work flexible hours, including evenings, weekends, and holidays.