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East London
Initial 5 month ongoing contract
31.79 p/hr umbrella
This period closes on Friday April 25 2025 at 15:00
Key Responsibilities:
- Team Leadership & Supervision: Oversee and support a team of casework officers, ensuring high-quality service delivery.
- Case Management & Quality Assurance: Monitor casework, ensuring compliance with legislation, council policies, and best practices.
- Homelessness Prevention & Housing Solutions: Develop pathways for single homeless individuals, ensuring timely interventions.
- Partnership Working: Collaborate with housing providers, legal teams, and support services to improve customer outcomes.
- Performance Management: Drive service improvements, monitor staff workload, and ensure KPIs are met.
- Strategic Support: Deputise for the Team Manager, contribute to policy development, and attend multi-agency case meetings.
Essential Skills & Experience:
- Experience working in a local authority or housing association.
- Proven experience managing a frontline homelessness team within a local authority.
- Strong knowledge of Housing Act 1996 (Part VII), Homelessness Reduction Act 2017, and relevant housing legislation.
- Experience in leading a team in a housing or homelessness prevention service.
- Ability to manage complex casework, ensuring legal and policy compliance. Excellent communication and stakeholder engagement skills.
- Proficiency in IT systems, including case management databases.
PLEASE NOTE: All applications are monitored, and shortlisted candidates will be contacted promptly.
