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SF are excited to be supporting a valued client in the search for an experienced credit controller on a 12 month FTC basis.
The role is located in Ilkeston and ideally you will have access to a vehicle as the offices are not on a bus route.
Paying c£30,000
Fully office based
Full time
Duties you will support with:
- Collection of aged debt by means of telephone customer contact, keeping aged debt and general bad debt provisions within KPIs
- Assisting the Credit Control & Billing Manager with overall cash collection and ensure targets are achieved
- Logging and resolving customer invoice queries in a timely manner, along with managing any credit notes required.
- Updating the system with notes relating to all communications with customers
- Allocation of cash within the daily banking, ensuring remittances are received & allocated accurately. Keeping unallocated cash to a minimum.
- Monitor and escalate any concerns regarding customers trading history to the appropriate senior manager
- Control and support the credit control team with legal collections and any recovery of assets / debt that may occur
- Attend and participate in regular credit control / sales meetings
- Liaise and support billing with any customer issues that may arise
- Support the disposal manager and collect debt with regards to vehicle purchases
- Controlling the Direct Debit process, ensuring these are set up and applied in a timely & accurate manner.
- Producing and issuing statements to customers
- Assist in embedding the finance computer systems, ensuring processes are adhered to and identify any areas of improvement required which is to be escalated to the appropriate senior manager.
- Setting up new customer accounts in all systems accurately. Assisting with the underwriting of new customers within CRM, along with supporting annual reviews.
- Provide support to any daily/ monthly & yearly Sales ledger tasks where required
- Provide cover for any duties that are deemed urgent within the finance team
To succeed in this role you'll come from a background of credit control, be flexible in your approach to work, be computer literate & have the ability to follow policy and procedures. If you have experience underwriting/ in credit risk that would be advantageous too!
Benefits include 25 days leave per annum (plus stat), additional annual Christmas shopping day, flexible working hours, healthcare and salary sacrifice schemes.
If this sounds like the role for you, please apply today!
