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Business Development Executive
Starting Salary £25,900 per annum
25 days holiday plus Bank Holidays
Monday to Friday 37.5 hours a week
Benefits
· Flexible and Hybrid working
· Casual Working environment
· Personal development and access to extensive catalogue of training
· Simply Health (Health cashback plan) and EAP
· Life assurance 4x salary
· Additional Holiday each year of service up to 3
Post Recruitment is recruiting for a cutting edge online company looking to recruit a Business Development Executive to their growing team based in central Ilkley (very close to the train station).
Key Objectives
- Be the first point of contact for inbound sales enquiries via phone and a shared email inbox
- Quickly and effectively respond to inbound sales opportunities to provide high levels of purchaser satisfaction
- Explore immediate and future opportunities early in the sales cycle to identify additional income
- Manage a triage system to ensure existing customers/prospects are put in touch with the correct or most appropriate consultant or support lead
- Works to an income target between £150,000-£250,000
- Works with customers digitally to ensure products and service continue to meet their needs
- Builds strong, personable relationships with customer based on trust and credibility
- Independently explores additional products and services a customer could use to increase investment in training, learning, and development
- Successfully review customer data in the CRM to create target growth lists and plan engagement activity
- Reengage with lapsed or ex-customers to re-introduce to the business
- Ensure all set up and implementation requirements are gathered from customers and communicated cleared with the necessary teams
- Confidently provide recommendations for process improvement across both support and sales process
Experience:
- Has a detailed understanding of the services, products, and packages delivered to customers
- Working as part of the sales team and wider team - contributing ideas to support the organisation to meet business plan priorities, targets and milestones
- Supporting other activities that fall within the role’s capabilities as directed by your line manager
- Working within ISO frameworks and adhering to company policies and procedures.
Key Skills
- Strong questioning skills
- Exceptional listening skills
- Understands a customer’s requirements
- Responds to objections
- Strong written communication
- Strong Negotiation Skills
- Credible
- Strong technical knowledge and explains in non-technical language
- Commercial: Spots and generates commercially viable opportunities
- Manages Expectations
- Self-motivated and Independent
- Resilient
- Organised
- Not easily discouraged or defeated
If you are interested in this role, please apply ASAP or contact Emma Sayles at POST- for more details. This vacancy is being advertised by Post Recruitment Ltd. The services advertised by Post Recruitment Ltd are those of an Employment Agency, visit our website for more details.
