Our client is a thriving manufacturer who have an exciting opportunity and are looking for an experienced Customer Service Advisor to join their team.
As a Customer Service Advisor you will be working within a small customer support team. You will coordinate between operations and their customers to provide them with the highest levels of customer service acting as a vital link for their commercial administrative functions.
Key Duties:
Monitor and assign emails in generic inboxes
Answer customer enquiries by telephone and email, plus any other communication channels that are introduced by the company such as live chat and social media
Acknowledging sales orders
Input sales orders into the companys database
Liaise with their Production Manager & Team Leader to ensure all orders are progressed within agreed time scales
Ensure that all relevant delivery information is gathered from customers, including delivery contact and site details
Liaise with customers and their Transportation Team to ensure all goods are appropriately packed for onward transportation to site and accepted on site
Full time - 37 hours - Monday to Friday (100% site based)
Salary: GBP22600 (GBP11.75 p.h.) + benefits including: 25 days holiday + bank holidays, free parking, pension, life assurance
This is a great opportunity to join a busy friendly customer focused team. Call the team today for more information!
Back to searchCustomer Service Advisor
Jobseekers Recruitment Services
Posted 16 hours ago, valid for 20 days
Ilminster, Somerset TA19, England
£22,600 per annum
Full Time
Life Insurance
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Sonic Summary
- Our client is a thriving manufacturer seeking an experienced Customer Service Advisor to join their small customer support team.
- The role involves coordinating between operations and customers to deliver high levels of customer service.
- Key duties include monitoring emails, answering customer inquiries via various communication channels, and inputting sales orders into the database.
- This full-time position requires 37 hours of work per week, Monday to Friday, and offers a salary of GBP 22,600 (GBP 11.75 per hour).
- Candidates should have prior experience in customer service and will benefit from additional perks such as 25 days holiday and a pension plan.
