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Temporary After Sales Administrator

Jobseekers Recruitment Services
Posted 3 days ago, valid for 23 days
Location

Ilminster, Somerset TA199BD, England

Salary

£24,000 - £28,800 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client, a world-class manufacturer, is looking for a Temporary After Sales Administrator to work onsite in Ilminster for a duration of 6 months.
  • The role involves ensuring high service levels, answering customer inquiries, and monitoring deliveries to enhance customer experience and retention.
  • Candidates should have experience in a busy business environment, preferably in construction, technical, or manufacturing, along with strong communication and organizational skills.
  • The position requires a minimum of GCSEs with level 4 passes in English and Maths, and offers a salary of GBP 11.70 per hour for a full-time commitment of 37 hours per week.
  • This role is fully onsite and emphasizes problem-solving abilities and a high level of commercial awareness.

Our client is a world class manufacturer; designing, developing, and delivering quality solutions. They are seeking a Temporary After Sales Administrator to work onsite from their office in Ilminster. The Temporary After Sales Administrator ensures the delivery of the required service levels to provide customers with the best experience, stimulate customer retention, and generate additional opportunities.Post-Sales Support

  • Answer customer enquiries by telephone and email.
  • Ensuring customer data is kept up to date including delivery information.
  • Monitor deliveries daily and communicate with carriers to resolve issues, keeping all parties informed. For example, contact the customer for high-value orders out for delivery or notify them of any delays.
  • Booking in commissioning orders and filing completed sheets.
  • Monitor, request and file copies of contractors insurance and training certificates.

Reception duties

  • Greet visitors and contractors if they are unable to be greeted by the host.
  • Prepare the conference room for management meetings.

Skills and Attributes:

  • Well developed communication skills; ability to communicate to all levels.
  • Able to demonstrate an excellent level of customer service.
  • Computer literacy in MS Office
  • Good level of literacy and numeracy.
  • Organisational skills with the ability to prioritise a varied and demanding workload
  • Problem solving skills
  • Excellent team player
  • A high level of commercial awareness.

Qualifications and Experience Levels:

  • Educated to GCSE standard with level 4 passes in English and Maths
  • Track record of working a busy demanding business environment including phone use.
  • Experience of dealing with customers.
  • Experience of working in a construction / technical /or manufacturing environment previously would be advantageous.

This temporary after sales administrator position is for 6 months, full time (Monday to Friday 37 hours), pay GBP11.70ph. Fully on site, Ilminster.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.