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Service Controller

Path Recruitment
Posted 3 days ago, valid for 3 days
Location

Ilminster, Somerset TA19, England

Salary

£24,000 - £28,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Service Controller position offers a salary of circa £28,000 depending on experience.
  • Candidates are expected to have relevant experience in roles such as customer service advisor or hire coordinator.
  • The role involves scheduling work, updating engineers' diaries, and ensuring customer service excellence.
  • The company provides benefits including up to 27 days of holiday, free on-site parking, and opportunities for training and career growth.
  • This is an urgent hiring need for a leading industrial company based near Taunton, specializing in machinery supply and management.

Service Controller - Feel stuck in your current company...? Be noticed and be rewarded!, Join a fantastic team!Up to 27 days Holiday (plus bank holidays), Company team communities + MUCH MORE! Based near to Taunton!

Benefits for the Service Controller:

  • Circa 28k depending on experience
  • Free on-site Parking!
  • Company health benefit scheme
  • Training and career growth opportunities
  • Refer a friend scheme

The Company:

This is a service controller opportunity that you should not let pass. Our client strives to provide outstanding equipment and customer service every time. You will be working for a leading industrial company that supply a range of machinery including forklifts throughout the UK. They provide training, hire and facility management for its employees. Due to their ongoing success, they are urgently seeking a service controller.

If you like working in a fast paced environment, have strong administration skills, thrive on working in a team and now fancy a new service controller role then read on.

The Role of the Service Controller:

  • Scheduling of work, updating engineers diaries. Planning of breakdown / servicing jobs. 
  • Ensure all paperwork and logs on CRM systems are up to date.
  • Working closely with the Aftersales Team and National Account Manager to ensure first class customer service is applied at all times.
  • Supervise engineer locations, ensuring they attend the correct jobs by collaborating with the after-sales and administrative teams.
  • You will follow up on any quotes, creating purchase orders and ordering of any parts required.

To be successful in this role, you will have previously worked as a customer service advisor, hire controller, rental administrator, rental manager, hire coordinator, customer service administrator, service controller or hire administrator. It would be advantageous if you have previous plant hire, tool hire, powered access, builder's merchants, commercial vehicle, agriculture or construction hire or rental experience however, this is not essential.

To learn more about this service controller role, hit the apply button today or contact Dario directly on (phone number removed) / (url removed)

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.