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Customer Service Administrator

Castle View Personnel
Posted 3 days ago, valid for a month
Location

Invergordon, Highland IV18, Scotland

Salary

£11.44 per hour

Contract type

Full Time

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Sonic Summary

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  • The position of Customer Service Administrator is available on a part-time basis in Invergordon, requiring approximately 4 days of work per week.
  • The salary for this role is £11.44 per hour, depending on experience.
  • Candidates should have previous administration or customer service experience to qualify for the position.
  • The role includes various duties such as processing customer orders, maintaining records, and assisting with deliveries.
  • The ideal candidate should possess strong communication skills and a willingness to undertake training and development opportunities.

Title: Customer Service Administrator

Hours: Part Time (approx. 4 days a week)

Location: Invergordon

Salary: £11.44 per hour depending on experience

Details:

Our client is looking to appoint a Customer Service Administrator on a part time basis in Invergordon. This is a varied role offering excellent training and the opportunity to progress within the business. The preferred pattern of working hours is 4 days per week although some flexibility may be offered to suit.

Duties include:

  • Dealing with a range of customer enquiries, maintaining and developing customer relations.
  • Taking and processing customer orders.
  • Updating and maintaining accurate customer records.
  • Monitoring and replenishing stock.
  • Taking and recording deliveries.
  • Processing transactions and reconciling takings.
  • Merchandising.
  • Assisting with putting together orders for dispatch.
  • Ad hoc administration in support of the Director.
  • Diary management.
  • Taking messages and delegating calls.
  • Maintaining a clean and tidy workspace at all times.
  • Cashiering.

Person specification:

  • Previous administration/customer service experience.
  • Ability to undertake training and development opportunities and progress to a supervisory role.
  • Excellent communication and interpersonal skills.
  • Ability to work with accuracy and attention to detail.
  • Strong teamworking skills.
  • Open to training and development opportunities and a willingness to accept additional responsibility.

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.