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Administrator

Castle View Personnel
Posted 2 days ago, valid for a month
Location

Inverness, Highland IV1, Scotland

Salary

£26,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position of Administrator is a permanent, full-time role based in Inverness, offering a salary between £25,000 and £26,000.
  • The role involves providing administrative support to Directors and clients, with a focus on maintaining client records and communication.
  • While experience in the Financial Services Sector is not essential, candidates with a background in professional services such as Accountancy, Legal, or Property are preferred.
  • Applicants should possess good interpersonal skills, strong organizational abilities, and the capacity to work effectively in a fast-paced environment.
  • The ideal candidate will have a high level of written and verbal communication skills and should be able to demonstrate initiative and resourcefulness.

Title: Administrator

Type: Permanent

Hours: Full Time (Monday Friday)

Location: Inverness

Salary: £25,000 - £26,000

Sector: Investment & Financial Services

Details:

Our client is looking to appoint an experienced Administrator on a full time permanent basis to be based in Inverness. The aim and purpose of the role is to provide administrative support to the Directors and clients. Previous experience of the Financial Service Sector is not essential but our client is ideally looking for experience of a professional services environment such Accountancy, Legal or Property.

Specific duties include:

  • Assist in the day to day management of the Client bank for the Inverness Office.
  • Work with, report to and provide back up to Directors and develop a working relationship with their clients.
  • Answer telephones, speak with clients in a polite and respectful manner.
  • Ensure all administration incorporates efficient recording and checking of any client detail changes.
  • Act on email instructions via the Directors, received from clients.
  • Keep abreast of CPD as required by Compliance.
  • Assist in ensuring that data maintained on behalf of clients is up to date and that adequate records are maintained.
  • Obtain an in-depth knowledge of the services offered to clients by the company for portfolio maintenance.
  • Provide clients with all relevant information in a timely manner, as long as the timing of that information is within the control of the individual.
  • Ensure that information provided is clear, fair and not misleading.
  • Attend regular or ad hoc company presentations/meetings as required.
  • Collate & prepare Valuations bi annually and when necessary and to assist if needed in the calculation of fee invoices to send with the client valuations.
  • Assist the Team in the collation of Money Laundering documentation.
  • Skilful and comprehension use of Excel, Word and Volume.
  • Assist with written communication to clients, accountants, solicitors and other professionals with regard to client holdings.
  • Liaise the Back-Office Teams.
  • Assist with Scanning and Filing.
  • Provide constructive input to idea flow.
  • Compilation of performance figures against benchmarks.
  • Prepare Performance Reports for the Directors, provide analysis and check for accuracy.
  • Providing accurate valuations for the Directors ahead of client meetings.

Educational/Experience Requirements:

  • An understanding and knowledge of the regulatory environment.
  • Efficient computer skills.
  • Able to ensure that internal rules and procedures are adhered to and that at all times, strict compliance with the regulators rules are adhered to.
  • Undertake continual professional development through training as required.

Personal Specification and Competencies:

  • Interpersonal skills good interpersonal skills in handling clients and colleagues alike.
  • Ability to work effectively as part of a team.
  • IT/Organisational skills:
  • Good organisational skills, excellent timekeeping, attention to detail and self-discipline, thorough knowledge and experience.
  • Ability to assess information, review options, make appropriate decisions and understand consequences within a regulated environment.
  • Resilient and able to work in a fast paced, pressurised environment is paramount.

Initiative:

  • Capable of taking responsibility for own work and actions and can show initiative and resourcefulness.
  • Able to work with a degree of day to day autonomy.

Communication:

  • A high level of written and verbal communication skills and the ability to communicate well at all levels in a clear, appropriate and timely fashion combined with the ability to prioritise workload.

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.