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Helpdesk Technician

Morgan Hunt Recruitment
Posted 4 days ago, valid for 6 hours
Location

Inverness, Highland IV2 7JB, Scotland

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Morgan Hunt is seeking a Helpdesk Technician for a contract position in the Inverness area.
  • The role involves logging ICT incidents, providing 1st Line support, and assisting users with digital transformation.
  • Candidates should have recent graduation or be in the early stages of their IT career, with 6-9 months of contract duration.
  • The position offers a salary of £150 per day on an umbrella basis and requires 5 days on-site work.
  • Morgan Hunt is an equal opportunities employer and evaluates job suitability based on individual skills and qualifications.

Morgan Hunt are working with a client in the Inverness area to recruit a Helpdesk Technician on a contract basis.The main responsibilities of the role include:

  • Logging any ICT incidents, Problems and Changes ensuring that they are progressed in accordance with defined processes.
  • Supporting users through digital transformation processes and services.
  • Documenting knowledge articles to support the wider department.
  • 1st Line support of technologies such as AVD / VMWare / Networking / Microsoft Office.
  • Escalating complex issues to ICT Systems Engineer.
  • Ordering, asset managing, building and installing a broad range of ICT Hardware and Software.
  • Administering Office 365, Exchange and other ICT systems as required.
  • Logging support requests with 3rd party suppliers ensuring the correct details are passed to the support team, seeing updates as required.
  • Issuing and setting up of Mobile Phones.

This role would be suitable for someone who has recently graduated, or is in the early stages of their IT career.£150 Per Day Umbrella6-9 months contract5 days on sitePlease get in touch for further information.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.