Sales and Lettings Negotiator

Sales and Lettings Negotiator – Would you like to work with a small, friendly very busy team working on all aspects of property sales & lettings

Spider is advertising on behalf of an Estate Agency who are looking for a motivated and dynamic Sales & Lettings Negotiator who is passionate about delivering exceptional customer service to join their team in Stowmarket, Suffolk. This position would be ideal for someone with previous experience in Estate agency with a knowledge of the local area.

Fantastic company benefits include:

• Competitive basic salary, dependent on experience
• Holiday: 20 days plus bank holidays
• Pension Scheme
• Uncapped commission structure

About the role:

As a Sales and Letting Negotiator, you will be an integral part of a small but highly efficient team with an outstanding reputation and a diverse portfolio of managed lettings.

Main Duties & Responsibilities will include:

• Respond to customer enquiries via telephone, in person, and email, ensuring a swift and effective service. 
• Register potential buyers and identify properties that meet their needs thoughtfully and accurately. 
• Organise and carry out sales and lettings viewings, while diligently following up to provide valuable feedback to clients. 
• Negotiate offers between vendors and purchasers, demonstrating your expertise and strong communication skills. 
• Collaborate with solicitors, surveyors, and mortgage advisers to ensure a seamless sales process. 
• Keep buyers and sellers informed with timely updates and assist in resolving any challenges that arise. 
• Promote additional services, including mortgage appointments and conveyancing, to enhance client satisfaction. 
• Efficiently manage your time, prioritising daily tasks to meet targets and deadlines. 
• Generate new valuation appointments for sales and lettings, showcasing your initiative and business acumen.  Conducting valuations.
• Maintain accurate records of vendor and purchaser details, ensuring compliance and first-class customer service. 
• Conduct periodic inspections of rental properties and coordinate necessary repairs and maintenance with landlords, tenants, and contractors. 
• Execute your own administrative tasks with precision and attention to detail. 

About you:

You will need a proven track record in customer service, sales, or a related field, along with strong communication and negotiation skills. You should have a keen eye for business development opportunities, a passion for driving results, and be proficient in Microsoft Office with a solid foundation in numeracy and literacy. Exceptional organisational and administration skills are essential, along with a self-motivated and enthusiastic mindset. Flexibility to work full-time, including alternate Saturdays and some early evening appointments as needed, is also required. You will need to hold a Full Clean UK driving licence and be required to use your own car for some property visits.

Please apply by forwarding your CV as soon as possible. They are an equal opportunity employer and welcomes applicants from all backgrounds.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Please check your email inbox and spam/junk mail folder for any email correspondence for this role.

Additional keywords: Sales & Lettings Negotiator, Customer Service, Negotiation, Property Management, Business Development, Real Estate, Client Relationships, Administration, Stowmarket

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