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Client Manager

Employment Specialists Ltd
Posted 2 days ago, valid for 6 days
Location

Ipswich, Suffolk IP1 3EL, England

Salary

£30,000 - £37,000 per annum

Contract type

Full Time

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Sonic Summary

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  • This position is for a Client Manager in a busy environment, managing existing Commercial Insurance Clients and handling new business inquiries.
  • The role requires experience in Commercial Insurance and involves responsibilities such as renewal negotiations, changes in risk, and regular client contact.
  • The ideal candidate will have a strong work ethic, excellent customer service skills, and the ability to remain calm under pressure.
  • This is a hybrid role, allowing for a combination of remote work and office presence, with occasional client visits.
  • The salary for this position is competitive, and candidates should have relevant experience in Commercial Insurance to apply.

This is a 360 degree role where you'll be looking after existing Commercial Insurance Clients and also taking New Business enquiries and supporting them throughout their Insurance lifecycle.

This is a busy environment where you'll be working as a Client Manager dealing with a wide range of business clients and looking after all of their Insurance requirements.

Our expanding and growing Broking client is looking to recruit another Account Handler into their Commercial team because of internal promotion.

This is a role that can be performed on a hybrid basis, working at home and in the office, but also occasionally visiting Clients.

The main responsibilities of the Client Manager role include:

* Handling your own portfolio of business customers
* Responsible for all aspects of their account including:
- Renewal negotiations with insurers
- Changes in risk
- Claims notification (there is a separate claims handling team)
* Regular contact with your customers
* Using specialist insurance broking software and electronic trading facilities

Commercial classes of business to be handled as Client Manager include:

* Small to medium commercial combined risks
* Shops, offices and property owners
* Tradesman's liability
* Small fleet
* Goods vehicles

To be a successful Client Manager you will demonstrate:

* Excellent customer service skills
* Strong work ethic
* Calmness under pressure
* Commercial Insurance experience


Working hours are 9am to 5pm, Monday to Friday

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.